In the Windows open the Start Menu, open the folder 'SpaceObServer WebAccess' and select the entry 'Configure Administrator Role'. A form appears. In that form, you can search a security group or user in the Active Directory and grand access to the admin backend. The alteration will be applied after a restart of the web site. You can restart the web site via the IIS-Manager.

Direct link to the entry

1. The license key can only be applied to the full version of SpaceObServer Web Access. To switch from the trial version to the full version, please visit the download page in the customer area of our shop, download and run the installer for the SpaceObServer Web Access. The trial version doesn't need to be uninstalled for this.
2. To enter a new license key, please open the corresponding input dialog. There are several ways to open the input dialog:
• Open the directory: C: \ Program Files \ JAM Software \ SpaceObServer Web Access and execute the link 'Change license key' with a double click.
• In the start menu in the programs open the folder SpaceObServer Web Access and select the entry Change license key.
3. Open IIS Manager, go to Application Pools and recycle the spaceobserver_apppool application pool.

Direct link to the entry

The number of licenses will be calculated per user. An user cannot share his license with other users. That is technically secured. As soon as the user logs in via the login mask, he consumes a license.
The Software only needs a single installation on a single machine (server). For this installation, you need a single license-key. This license key contains the valid number of licenses/clients.

Direct link to the entry

Unfortunately it is not possible to set a size-filter for the 'Duplicate Files' via the Web Access. But since V2.4 you can add a size-filter to the Web Access via an detour. You need to make your preferred settings in the SpaceObServer and copy them to the Web Access via the following steps:

1. Open the SpaceObServer and navigate to Options > Duplicates.
2. In the field 'Minimum Size' you can define a filter. After that, apply the settings.
3. Copy the File 'GlobalOptions.config' from the path "%AppData%/JAM Software/SpaceObServer/" to the subfolder "/bin" of the installation folder of the Web Access. This is the path "C:/Program Files/JAM Software/SpaceObServer Web Access/bin" - by default. In this path, please overwrite the file "GlobalOptions.config"
4. Restart the web site SpaceobServer WebAccess via the IIS-Manager (inetmgr).
5. Start the Web Access in the browser and login. In the tab 'Distributions', the added intervals should be visible now.

Direct link to the entry

Unfortunately it is not possible to set the intervals via the Web Access. But you can add intervals to the Web Access via an detour. You need to make your preferred settings in the SpaceObServer and copy them to the Web Access via the following steps:

1. Open the SpaceObServer and choose Tools > Options > View > Distributions.
2. In the tab 'Age of Files' or 'Size of Files' you can add your custom intervals.
3. Copy the File 'GlobalOptions.config' from the path "%AppData%/JAM Software/SpaceObServer/" to the subfolder "/bin" of the installation folder of the Web Access. This is the path "C:/Program Files/JAM Software/SpaceObServer Web Access/bin" - by default. In this path, please overwrite the file "GlobalOptions.config"
4. Restart the web site SpaceobServer WebAccess via the IIS-Manager (inetmgr).
5. Start the Web Access in the browser and login. In the tab 'Distributions', the added intervals should be visible now.

Direct link to the entry

The web site has no valid binding. Add a valid binding to the web site via the following steps:

1. Start the IIS-Manager.
2. Open the context menu over the tarteted web site.
3. In the context menu select 'Edit Bindings'.
4. Add or edit an binding.
5. Select an IP-address or enter and hostname for an binding.
6. Continue the setup.

Direct link to the entry

You can increase the expiration time in the web.config file:

1. Stop the web site (you can do that via the IIS-Manager).
2. Open the installation path of the SpaceObServer Web Access.
3. Open the file web.config file
4. Please search for the xml element named 'sessionState'.
5. In the element 'sessionState' change the value of the attribute 'timeout' to your preferred expiration time (the unit of the value is in minutes).
6. Search for the xml element named 'forms'.
7. In the element 'forms' change the value of the attribute 'timeout' to the same expiration time as defined in 'sessionState'.
8. Save the file web.config.
9. Start the web site.

Direct link to the entry

The authentication cookie renews the expiration time when the user uses the software in half of the expiration time. You can increase the expiration time in the web.config file:

1. Stop the web site (you can do that via the IIS-Manager).
2. Open the installation path of the SpaceObServer Web Access.
3. Open the file web.config file
4. Please search for the xml element named 'sessionState'.
5. In the element 'sessionState' change the value of the attribute 'timeout' to your preferred expiration time (the unit of the value is in minutes).
6. Search for the xml element named 'forms'.
7. In the element 'forms' change the value of the attribute 'timeout' to the same expiration time as defined in 'sessionState'.
8. Save the file web.config.
9. Start the web site.

Direct link to the entry

Reason: Your IIS is not enabled.

Install the Internet Information Server (IIS) via the Windows command line or via the 'Server Manager':

1. Open the 'Server Manager'.
2. At the dashboard use the entry 'Add Roles And Features'.
3. Click on 'Server Selection'.
4. Click on 'Server Roles'.
5. Scroll down and enable the role 'Web Server (IIS)'.
6. Go to 'Features' and enable 'HTTP Activation'.
7. Click on the button 'Next' until the button 'Install' appears. Enable the checkbox 'Restart the destination server automatically if required' and press 'Install'.
8. After the installation press the button 'Close' and proceed the setup.

Direct link to the entry

Possible Reason: ASP.NET 4.0 is installed, but not registered.

1. Open the windows command line.
2. Go to 'C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\' and execute the following command: aspnet_regiis.exe –iru

Direct link to the entry