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Categories: SpaceObServer Web Access | Show all categories
Reason: Your IIS is not enabled.
Install the Internet Information Server (IIS) via the Windows command line or via the 'Server Manager':
Possible Reason: ASP.NET 4.0 is installed, but not registered.
Possible Reason: ASP.NET 4.0 is installed, but not registered.
Possible Reason: The Application Pool spaceobserver_apppool is not started. Please start the Application Pool:
Possible Reason 1: Your web server is not connected to the installation folder of SpaceObServer Web Access. That could happen when you rename any folder that affects the path to the software or move the installation folder to another location.
Solution: Connect the web server with the installation folder of SpaceObServer Web Access. by setting an physical path.
Possible Reason 2: Your preferred URL is not bound to the web site.
Solution: Add an URL to access 'SpaceObServer Web Access' by adding an binding via the IIS-Manager (inetmgr).
The SpaceObServer Web Access web site is configured to allow SSL protected access only. Install SSL for the 'SpaceObserver Web Access'-site to access the site via https.
Alternate: disable SSL (not recommended):
The file WebAccess.dll is broken and cannot be loaded by the IIS or the file 'C:\ProgramData\Jam Software\SpaceObServer Web Access\WebAccess.config' has an invalid content or is missing.
Uninstall SpaceObServer Web Access and do not keep the application configurations. After that, install SpaceObServer Web Access again.
The 'Forms Authentication' is not activated in the 'Windows Features' for the web site (similar to error code 401.2). Activate the 'Forms Authentication' in the 'Windows Features' and for the web site via the IIS-Manager:
Enable the Windows Authentication:
Possible Reason: The 'ASP.NET Impersonation' is enabled for the site. This is an known problem on Windows Server 2012. Please disable the 'ASP.NET Impersonation':
Possible Reason: ASP.NET 4.7.2 has not been enabled in the 'Windows Features' underneath the 'Internet Information Service (IIS)'. This is an known issue on Windows Server 2012. Please activate ASP.NET 4.7.2 in the 'Windows Features' underneath the entry 'Internet Information Service (IIS)':