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Where can I enter an installation key?

Question / Problem

Where can I enter an license key?

Answer / Solution

  1. The license key can only be applied to the full version of SpaceObServer Web Access. To switch from the trial version to the full version, please visit the download page in the customer area of our shop, download and run the installer for the SpaceObServer Web Access. The trial version doesn't need to be uninstalled for this.
  2. To enter a new license key, please open the corresponding input dialog. There are several ways to open the input dialog:
    • Open the directory: C: \ Program Files \ JAM Software \ SpaceObServer Web Access and execute the link 'Change license key' with a double click.
    • In the start menu in the programs open the folder SpaceObServer Web Access and select the entry Change license key.
  3. Open IIS Manager, go to Application Pools and recycle the spaceobserver_apppool application pool.