Knowledgebase

Answer / Solution

The authentication cookie renews the expiration time when the user uses the software in half of the expiration time. You can increase the expiration time in the web.config file:

1. Stop the web site (you can do that via the IIS-Manager).
2. Open the installation path of the SpaceObServer Web Access.
3. Open the file web.config file
4. Please search for the xml element named 'sessionState'.
5. In the element 'sessionState' change the value of the attribute 'timeout' to your preferred expiration time (the unit of the value is in minutes).
6. Search for the xml element named 'forms'.
7. In the element 'forms' change the value of the attribute 'timeout' to the same expiration time as defined in 'sessionState'.
8. Save the file web.config.
9. Start the web site.