To activate the full version, you only need to enter your personal license key in the application. To do this, start the application and select Enter license key under Help. You can find your license key in the license document in the e-mail that you received from us after your purchase, or alternatively in our customer area.
Please note: If your test period has already expired, a dialog will appear automatically when you start the application, in which you can enter your license key.
The evaluation copy allows you to test the software before you buy it. Further usage of the software after that period is not permitted and violates the law. In order to allow our customers to fully test our software products, the evaluation copy does not contain functional limitations, except: In the File Search the "Delete/Move/Archive" operation processes only a certain amount of checked files per execution, and the software may remind you from time to time that you should purchase the software after your testing is finished.
Please check our comparison matrix.
Please note that the Personal edition supports network drives only in typical home networks, where the computer running TreeSize Personal is not part of a Windows domain and the remote system is not a Windows server.
For questions regarding prices please have a look at our price list and our ordering FAQ.
When uploading an Office file to SharePoint, the SharePoint itself alters the file. As such, they differ binary and can no longer be considered duplicates when comparing their MD5 checksums.
This can be verified by uploading a file twice, download both files again and compare their binary values and/or checksums.
Other file formats (e.g. PDF, PNG, ..) are - by default - not being altered by SharePoint and work as expected.
Yes, that is possible. Under "Custom search > Other Filters", you can change the search parameters to include only folders of a certain directory level. You can exclude subfolders by selecting a "Maximum directory level" = 1, relative to the search path.
To keep scan times and memory consuption low, TreeSize aggregates its data on folder level. Therefore a rescan is needed if certain settings are changed.
We offer another disk space manager called SpaceObServer. It regularly collects the file system information using a background agent and stores it in a SQL database, including size development and (optionally) all permissions. The reporting is faster and more flexible compared to TreeSize, because it is built on a database and collects data on file level. Here a rescan is not necessary in these scenarios.
By default, Windows does not enumerate folders via WebDAV that contain more than 20000 (20k) elements. Microsoft created a knowledge base entry that covers this topic: https://support.microsoft.com/en-gb/help/912152/
The workaround in short is:
Change the value HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WebClient\Parameters\FileAttributesLimitInBytes to 1000000000 (thats nine zeros) and restart your computer.
In order to store credentials for a task, TreeSize uses Windows' credential manager. However, the setting that allows to store these credentials can disabled by the Administrator, via group policy. In that case, creating new tasks is not possible.
You can change this setting by starting the security policy manager "SECPOL.MSC". Navigate to "Security Settings > Local Policies > Security Options" and locate the option "Network access: Do not allow storage of passwords and credentials for network authentication". Make sure that this setting is disabled, if you want to create an automated task.
Treesize.exe is digitally signed using an AuthentiCode certificate issued by GlobalSign. One possible cause for this error is that the GlobalSign root certificate is missing, so the certificate chain is broken. The GlobalSign root certificates are deployed through Windows updates and during the installation of TreeSize.
There are only two possible resolutions if you want to use our products on that system:
In the unlikely case both options did not resolve the option, please point a Windows Explorer to C:\Windows\JAM Software\TreeSize\, right click on TreeSize.exe, select Properties, go to the tab Digital Signatures, select the item sha256, then press the Details button, then press the button View Certificate. Please send us a screenshot of the tab Certification Path of the dialog window which pops up then and a screenshot of the actual error dialog.
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