FAQ & Knowledge Base

Welcome to our Knowledge Base. Search or browse through the topics below to find answers to your questions.

Categories: SpaceObServer Web Access | Show all categories

1. Possible Reason when using Windows 10 and Microsoft Edge Browser: The localhost loopback is disabled. Since Windows 10 Build 10166, the loopback is enabled by default.

Solution: In the Microsoft Edge, please type in the address bar: about:flag. After that enable the checkbox 'Allow localhost loopback'.

2. Possible Reason: The Internet Information Service is not started.

Solution 2: Start the Internet Information Service (IIS). Run 'Internet Information Services (IIS) Manager' (Press Windows-Key and Type 'IIS Manager'). In the left section, select the Server. In the 'Actions'-section on the right, please press the button 'Start'.

  1. Login to SpaceObServer Web Access with an account that is member of the 'Administrator'-role.
  2. Go to the admin page.
  3. Select the tab 'Roles'.
  4. Edit any role you want to add the affected user account.
  5. Search for the user account and add the user to the role.
  6. Save the configuration.

Most trial/demo versions of our products support the activation with a valid license key and then unlock all the features of the full version.

Alternatively, you can always install the full version over the existing trial version, your settings from the trial version will be taken over unchanged.


Log in to the Customer Area, using your login name and password. You can then click on the avatar on the top right to log in.

Please follow the link Downloads in the same menu.
There you can download your software immediately after finishing your order and also find the license key.

All entries (Page 6 / 6)