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Categories: SpaceObServer Web Access | Show all categories
Possible Reason 1: The 'ASP.NET Impersonation' is enabled for the site.
Solution: Disable the 'ASP.NET Impersonation':
Possible Reason 2: The web service tried loading a 64 bit DLL. This is however not possible, since the 'Application Pool' of the SpaceObServer web service is configured to run 32 bit Applications only.
Solution: We have to prevent loading 64 bit DLLs:
In that case mostly the .NET-Framework 4.7.2 is not installed and the system has ignored the requirement in the setup. Please install the .NET-Framework 4.7.2:
The physical path is invalid. Set the physical path of the website to the installation folder of SpaceObServer Web Access:
Possible Reason 1: The Forms Authentication is not enabled in the 'Windows Features' or not enabled in the IIS-Manager for the web site.
Solution: Activate the 'Forms Authentication' in the 'Windows Features'.
Possible Reason 2: No "SpaceObServer Enterprise Edition" or "SpaceObServer Remote Client" is installed on the server.
Solution: The SpaceObServer SpaceObServer Web Access requires an installed "SpaceObServer Enterprise Edition" or "SpaceObServer Remote Client".
Possible Reason 3: The 'Application Pool' has insufficient access permissions.
Solution: Change the identity of the 'Application Pool':
Alternate steps:
Possible Reason 4: The Firewall blocks requests to the Internet Information Service (IIS).
Solution: Enable the rule in the firewall for the IIS:
Possible Reason 5: Some cookie values are invalid.
Solution: Delete application cookies from your browser:
The connection to SpaceObServer.exe is not registered for OLE in the system. Use the following steps to register the SpaceObServer:
You are accessing the SpaceObServer Web Access via "https" protocol, but there is no valid SSL (Secure Sockets Layer) certificate installed
You can proceed without valid certificate. To do so just click "Continue to this website (not recommended)".
To resolve the certificate issue you have to install a valid SSL certificate. We do not provide detailed steps how to install the certificate here.
Enable the required windows features manually as described below:
Solution for Windows 7:
Solution for Windows Server 2008 and Windows Server 2008 R2:
Solution for Windows 8:
Solution for Windows Server >= 2012:
The file GlobalOptions.config could not be found in the installation folder or the GlobalOptions.config has an invalid schema.
This happens mostly when the database connection string is invalid. You can verify the defined connection string on the administrator page located at: http://hostname/admin.
The limit of maximum allowed clients is defined by the entered license key. When a user invokes the SpaceObServer Web Access in the browser, then he automatically consumes a licensed slot. You can verify the consumed slots on the administrator page located at: http://hostname/admin.