FAQs & Knowledge Base

Welcome to our Knowledge Base. Search or browse through the topics below to find answers to your questions.

Categories: SpaceObServer | Show all categories

Yes. The results of the file search are displayed directly in the directory tree in SpaceObServer. By default, the details list displays only those files that are directly located in the selected directory. However, you can check the 'Show details flat' option on the 'Details' tab to display all files at any depth in the 'Details'. This gives you a complete list of results for an enabled file search.

Yes. SpaceObServer indicates duplicate files depending on configurable criteria (including MD5 checksums). These files are shown in the "Duplicate Files" tab, which also enables you to remove no longer required copies of this files. The detection criteria can be configured in the Options.

No. SpaceObServer is not able to restrict the level of file system information that is stored in the database. The scan has to traverse the complete file system tree to sum up the directory sizes. We have to store information of all files to implement many important features in SpaceObServer like the oldest, biggest, temporary and duplicate file search and also statistics about file owner and file extensions.

Yes, this is possible. Just configure the same database connection for each instance of SpaceObServer in the options. All scans will be listed in each SpaceObServer user interface and you can generate reports and configure scans from each instance. However by default there will only be one 'SpaceObServer Service' executing scans for a certain root directory. This is the machine where you first add this directory to scan. You can configure the scanning machine(s) from within the 'Configure Scans' dialog (See: 'Observing Server').

When using a common sql server database there is no size limitation by default. Howerver, most comercial sql server database systems offer a free "Express" version of there sql server which are mostly limited in:

  • The maximum database size (MS SQL Server 2019 Express database is limited to 10 GB, without Transaction log files)
  • The number of used CPU cores / sockets (MS SQL Server 2019 Express: 1 socket or 4 cores)
  • The maximum used cache / memory (MS SQL Server 2019 Express: 1.4 GB RAM)

If you are planning to scan large amounts of disk space with SpaceObServer, you should always prefer using a real sql server database.
Please note that we offer SpaceObServer in a bundle with "Microsoft SQL Server Standard, incl. 1 CAL, Runtime License (perpetual license)".
Please find more information in our price list.

Yes, with SpaceObServer you can also scan your SharePoint On Premise or SharePoint Online server. To do this, select the scan type "SharePoint" under "Scan > Add Scan > More" and configure the server name, path and the user account to be used.

Such issues occur if the machine SpaceObServer is running on could not establish a trust relationship for the SSL/TLS secure channel. To fix this issue you need to install a matching certificate on the machine. Please find detailed information in our online manual.

Yes. If Samba is installed running on the Linux/UNIX system, then our tools can access a share on this system using its UNC name, e.g. '\\ComputerName\ShareName'.
If the file system on the Linux/UNIX system is accessible through NFS, then it can be accessed if the NFS support for Windows is installed. Please go to the Control Panel and activate the 'Services for NFS' under 'Programs and Features > Turn Windows Features on or off'. Then you can mount an NFS share to a drive letter using this command:
mount \\ComputerName\ShareName N:

It might be necessary that you create the following registry values if you have trouble connecting the NFS drive:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ClientForNFS\CurrentVersion\Default\AnonymousUid as DWORD with the decimal value 10011.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ClientForNFS\CurrentVersion\Default\AnonymousGid as DWORD with the decimal value 10012.
SpaceObServer can also scan Linux and Unix shares using SSH.

SpaceObServer is compatible with all current versions of the following databases: MS SQL Server, MSSQL Azure, Oracle, MySQL and Firebird. Please find more details here. You can also use the free Express editions of the commercial SQL servers.

Since Windows 2008 Server and Windows Vista, Microsoft uses 'Client Caches' in order to speed up the queries about gathering file and directory meta information on network drives. This approach also helps to utilize the available network bandwidth more efficiently. Anyway, these caches always return an incorrect value for the NTFS hardlinks (always shown as '1').

Caches can be disabled by the following steps:
1. Run 'regedit'
2. Open the path 'HKEY_LOCAL_MACHINE\System\CurrentControlSet\services\Lanmanworkstation\Parameters'.
3. Choose "New > DWORD value" in the right click menu and set the name to 'FileInfoCacheLifetime' and the value to '0'.
4. Save the registry and quit 'regedit'.

After these steps SpaceObServer should work properly with hardlinks. For further information about the subject please visit the Microsoft Website.
Note: In case a file has been recently opened, the number of hardlinks will be shown as 1. After a few seconds the value will be shown correctly again.

All entries (Page 4 / 8)