Usually, you need 1 license to run SpaceObServer and DataCentral on a server + n licenses of UltraSearch Professional for n people that can search the DataCentral indexes.
The amount of data in the indexes and the number of searches is unlimited.
Usually, you need 1 license to run SpaceObServer and DataCentral on a server + n licenses of UltraSearch Professional for n people that can search the DataCentral indexes.
The amount of data in the indexes and the number of searches is unlimited.
The size of the index varies and depends on many factors:
For an average drive, the required space ranges between less than 0.01% of the target to 1%.
For a very high ratio of textual content, up to 30% of the target size might be necessary, but this is quite rare.
When the connection test in UltraSerach (button "Test connection" in the DataCentral connection configuration settings) does not work, please make sure, that...
When the connection test in UltraSerach (button "Test connection" in the DataCentral connection configuration settings) works, but the search doesn't, there could be the following reasons:
The speed of DataCentral depends on many factors.
The speed of the indexing of documents depends on:
For a small drive, DataCentral can be done within minutes, for larger ones, it can take hours and for very large drives with multiple TB of indexable files (exe files, images, ... don't count), it can even take days. Smaller scans lead to smaller indexes, which can usually be searches through faster.
SpaceObServer shows a progress and an estimation for the remaining time of the indexing in the "Configure scans" window in the "State" column of the scan.
The performance of a search is usually faster than without DataCentral and depends on:
We aim to execute most of the searches within a few seconds.
A first step is looking in the EventLog under "Windows protocols" / "application" for warnings, but especially errors regarding SpaceObServer and DataCentral (on the machine that is running DataCentral).
If a file cannot be indexed or searched, it could make sense to share this file with us via email to spaceobserver@jam-software.com.
If there is another problem, please contact our support.
We might ask you to provide us log file of DataCentral, which are located at C:\ProgramData\JAM Software\SpaceObServer\logs
A detailed explanation of the hardware requirements can be found here: https://manuals.jam-software.de/spaceobserver/EN/DataCentral/2-system-requirements-datacentral.html
If the search results are coming from DataCentral, UltraSearch shows the words "via DataCentral" at the bottom left.
If something does not work and search results cannot be loaded via DataCentral, UltraSearch attempts a "fallback" search, which searches the target folder manually.
DataCentral supports a variety of document types that can be indexed and searched. The following file extensions are supported at the moment:
Textual: DOC, DOT, DOCX, DOCM, DOTX, DOTM, TXT, ODT, OTT, RTF
PDF: PDF
Markup: HTML, XHTML, MHTML, MD, XML
Ebooks: CHM, EPUB, FB
Spreadsheet: XLS, XLT, XLSX, XLSM, XLSB, XLTX, XLTM, XLA, XLAM, ODS, OTS, CSV, TSV, XML
Presentations: PPT, PPS, POT, PPTX, PPTM, POTX, POTM, PPSX, PPSM, ODP
Emails: OST, EML, EMLX, MSG
Notes: ONE, ONENOTE
MISC: ADOC, BAT, BIB, CMD, CONF, CPP, CS, CSPROJ, CSS, DOCKERFILE, DOCKERIGNORE, ENV, ENV.LOCAL, ENV.PRODUCTION, FB2, GITIGNORE, GITATTRIBUTES, GO, GRADLE, GROOVY, H, HTACCESS, HTM, INI, IPYNB, JAVA, JS, JSON, KTS, LOG, MHT, PAS, PHP, POM, PROPERTIES, PS1, PY, R, RB, RE, RST, RS, SH, SHTML, SLN, SQL, SWIFT, TEX, TOML, TS, TSX, VCXPROJ, YAML, YARN.LOCK, YML
For all we know so far, this issue seems to be caused by defects in the system itself. It might affect other applications as well.
To fix it, you might try to (please check the installation after each step):
Please find more information on DISM and SFC here.
Yes, Azure Files Shares can be accessed thorugh an UNC-path.e. The UNC path format is \\<storageAccountName>.file.core.windows.net\<fileShareName>
. Please find m ore information here.
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