FAQ & Knowledge Base

Welcome to our Knowledge Base. Search or browse through the topics below to find answers to your questions.

Categories: SmartPOP2Exchange | Show all categories

You can accelerate the process by reducing the number of days an entry stays in the eventlog.

SmartPOP2Exchange has a very detailed eventlog and it deletes a mail from the POP3/IMAP only after it has been successfully delivered to the SMTP server. If any problem occurs, it simply leaves the mail on the POP3/IMAP server until it has been delivered successfully.

Yes, it does. SmartPOP2Exchange consists of a configuration application and a system service. The system service is started automatically when Windows is started and does the actual processing of the email. The configuration application is for monitoring and setup purposes only.

No, SmartPOP2Exchange can be installed on any PC in your network. As it uses the SMTP protocol to send/deliver the mail messages to the Exchange/SMTP Server, it just has to be able to communicate to port 25 of the SMTP / Exchange Server.

SmartPOP2Exchange saves its settings in the following XML file:

  • "C:\ProgramData\JAM Software\SmartPOP2Exchange\SmartPOP2ExchangeSettings.xml"

You can easily include your SmartPOP2Exchange (the XML file) settings in your backup by adding this file.

Yes, they will. It doesn't matter if you upgrade to a newer version, to a bigger version (from 10 POP3/IMAP accounts to unlimited) or if you previously had the trial version, your settings will be used by the new installation.

SmartPOP2Exchange works with any SMTP server. Since it uses the SMTP protocol to send/deliver the mail to the server, it just has to be able to communicate to port 25 (changeable) of the SMTP server.

Please run the setup of the licensed full version of the Exchange Server Toolbox.
Please do not uninstall the previous installed trial version.
All settings will be retained.

General settings for each third party virus scanner that you want to use are:

  1. If a virus is found (files and archives), no user interaction (asking) may be required. Select "Delete file" or "Rename/Move file".
  2. Disable any scanning of POP3/IMAP and SMTP protocols. This option is usually described as "Scan inbound/outbound email".

You can also use the integrated ClamAV virus scanner in addition to your own.

The results of the integrated SpamAssassin are written in the header of the mail, just like any other SpamAssassin. If you right-click on the mail in your Outlook and select "Message Options", a dialog appears in which you can view the Internet headers of the mail.
There you will find the spam report, which gives information about which rules have been applied to this mail:
e.g.
X-Spam-Checker version: SpamAssassin 3.1.7 (2006-10-05)
     * on server1.intranet.jam-software.com
     * at Wed, 09 Apr 2008 15:56:40 +0200
X-Spam status: No, hits=1.0, required= 3.6, autolearn=no
X-Spam Report: * 0.5 HTML_40_50 BODY: Message is 40% to 50% HTML
     * 0.0 HTML_MESSAGE BODY: HTML included in message
     * 0.0 BAYES_50 BODY: Bayesian spam probability is 40 to 60%
     * [score: 0.5077]
     * 0.2 HTML_TITLE_EMPTY BODY: HTML title contains no text
     * -2.0 SP2E_BodyWordWLRule BODY: SP2E_BodyWordWLRule
     * 2.0 RCVD_IN_SORBS_DUL RBL: SORBS: sent directly from dynamic IP address
     * [87.19.116.205 listed in dnsbl.sorbs.net]
     * 0.0 RCVD_IN_PBL RBL: Received via a relay in Spamhaus PBL
     * [87.19.116.205 listed on zen.spamhaus.org]
     * 0.3 URIBL_GREY Contains to URL listed in the URIBL greylist
     * [URIs: googlepages.com]

All entries (Page 8 / 13)