Knowledgebase

You can achieve this by restarting the service with the Service toolbar (at the top of the SmartPOP2Exchange window).

We do not support this setup, because a POP3 is not designed to hold large amounts of mail messages and can get extremely slow. However, you can use the rules engine of SmartPOP2Exchange to send a copy of every incoming message to any email address you want; so you can create a "backup" Exchange account and store your messages there. For leaving mail messages on server the IMAP protocol should be used. IMAP is also supported by SmartPOP2Exchange.

Please be sure that your AV software is configured correctly. (see Antivirus overview)

ClamAV signatures are updated every time the service is started and automatically every three hours. You can also manually update the signatures in the anti-virus settings.

SpamAssassin does update its rules files once a week automatically.

To change the threshold you have to open the "spam" rule in your Account form. Choose "Message declared as spam..." from "5. Rule description" and enter the new value for the threshold.

This error message only occurs when a "real" JIT debugger like "vsjitdebugger.exe" from Visual Studio is installed.
It is never recommended to have such a JIT debugger running on a productive system!
The JIT debugger will attach to any process causing an unhandled exception and ask for debugging. So spamd.exe will be paused/blocked.
The error itself occurs deep inside of SpamAssassin and can't be avoided because of the port of SpamAssassin from Linux/Unix to windows.
The error does not influence SpamAssassin scans at all. So please de-register any JIT debugger from your system or exclude spamd.exe if possible.
For de-registering you need to clear the following registry entry:
       [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AeDebug]       "Debugger"=""
on x64bit systems additionally:
       [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\AeDebug]       "Debugger"=""

Of course you can. Please see the Spam Filter chapter.

Addresses added by a SmartPOP2Exchange action are added to an auto-whitelist/blacklist, so these addresses are not listed in the Spam filter options. You can find the files for the auto-whitelist/blacklist under:

• "C:\ProgramData\JAM Software\spamdService\sa-config\JAMAutoWL.cf"
• "C:\ProgramData\JAM Software\spamdService\sa-config\JAMAutoBL.cf"

There are 3 possible reasons why "TRIAL VERSION" still shows up:

1. You did not download and install the full version from the URL you received after the purchase.
2. You have accidentally installed the trial version again. (Have you been asked for an license key?)
3. You have installed the full version to a different folder than the trial version, which is now still on your disk.