FAQ & Knowledge Base

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Categories: SmartPOP2Exchange | Show all categories

ClamAV signatures are updated every time the service is started and automatically every three hours. You can also manually update the signatures in the anti-virus settings.

SpamAssassin does update its rules files once a week automatically.

To change the threshold you have to open the "spam" rule in your Account form. Choose "Message declared as spam..." from "5. Rule description" and enter the new value for the threshold.

This error message only occurs when a "real" JIT debugger like "vsjitdebugger.exe" from Visual Studio is installed.
It is never recommended to have such a JIT debugger running on a productive system!
The JIT debugger will attach to any process causing an unhandled exception and ask for debugging. So spamd.exe will be paused/blocked.
The error itself occurs deep inside of SpamAssassin and can't be avoided because of the port of SpamAssassin from Linux/Unix to windows.
The error does not influence SpamAssassin scans at all. So please de-register any JIT debugger from your system or exclude spamd.exe if possible.
For de-registering you need to clear the following registry entry:
       [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AeDebug]       "Debugger"=""
on x64bit systems additionally:
       [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\AeDebug]       "Debugger"=""

Of course you can. Please see the Spam Filter chapter.

Addresses added by a SmartPOP2Exchange action are added to an auto-whitelist/blacklist, so these addresses are not listed in the Spam filter options. You can find the files for the auto-whitelist/blacklist under:

  • "C:\ProgramData\JAM Software\spamdService\sa-config\JAMAutoWL.cf"
  • "C:\ProgramData\JAM Software\spamdService\sa-config\JAMAutoBL.cf"

There are 3 possible reasons why "TRIAL VERSION" still shows up:

  1. You did not download and install the full version from the URL you received after the purchase.
  2. You have accidentally installed the trial version again. (Have you been asked for an license key?)
  3. You have installed the full version to a different folder than the trial version, which is now still on your disk.

For questions regarding prices and purchasing please have a look at our price list and our ordering help.

The exact number depends on the system SmartPOP2Exchange it is running on. To increase the throughput, you can disable the spam & virus checking.
Nevertheless, on an average server, with spam and virus checking enabled, you can achieve 10,000 mail messages per day. With spam and virus checking disabled a normal value is 100,000 mail messages.

Of course it is, although we do not recommend it. This setup is known as a "catch all" account. Check the option "Send messages to the mail address found in their message header (catch-all account)" on the POP3 / IMAP account setup form to automatically forward the mail messages to the appropriate accounts. You can also create rules for every SMTP user to declare which mail should be forwarded to which address.

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