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FAQs & Knowledge Base

Welcome to our Knowledge Base. Search or browse through the topics below to find answers to your questions.

Categories: SmartPOP2Exchange | Show all categories

All of our products are being developed in Delphi or C#. Although we use Log4Net with some of the components, they are safe to use, because the reported vulnerability applies to Log4J only.

None of our applications depend on Log4J or any other Java library and are thus not affected by this vulnerability.

This applies to all versions and editions of our applications (TreeSize, SpaceObServer, SpaceObServer WebAccess, HeavyLoad, SmartPOP2Exchange, Exchange Server Toolbox, SpamAssassin in a Box, SpamAssassin for Windows, SmartCallMonitor, SEPA-Transfer, ServerSentinel, and ShellBrowser). It is recommended to always use the latest available versions though to benefit from the latest patches, improvements, and features.

In the Windows command prompt, run the following command:

  • "C:\\Program Files (x86)\\Common Files\\JAM Software\\ClamAVInABox\\rsync\\rsync.exe" --timeout=30 -i  -vv -p -z -t rsync://rsync.sanesecurity.net/sanesecurity/* sanesecuritydbtemp

If the output contains the following error, perform the steps below:

  • fatal error - cygheap base mismatch detected
  1. In the Windows settings navigate to "Windows Security / App & Browser Control / Exploit Protection Settings / Program Settings".
  2. There click on "Add program to customize / Add by program name".
  3. Enter "rsync.exe" and click on "Add".
  4. Under "Force randomization for images (Mandatory ASLR)", select "Override system settings", and then click "Apply".

The mail address serves as a fallback for a catch-all account. Mails whose recipients do not exist on the target mail server are delivered to this address.

  • Check for Update
    • TCP and UDP Port 853
    • TCP Port 443
  • ClamAV
    • FreshClam (Signature Updater)
      • TCP Port 53
    • Rsync (SaneSecurity Signature Updater)
      • TCP Port 873
  • SpamAsassin
    • Razor (Regel Updater)
      • TCP Port 2703
    • Querying blacklists (RBLs)
      • TCP and UDP Port 53

With the SSL setting SmartPOP2Exchange version V8.9 supports SSL up to version V3.0 and TLS up to version V1.2. The exact encryption type and version is defined during the connection. If your provider offers only TLS V1.2, SmartPOP2Exchange uses this version.

With the TLS setting STARTTLS is always used automatically. After  TLS V1.0 and V1.1 are no longer available TLS V1.2 is used.