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Knowledge Base SmartPOP2Exchange
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What can I do?
To solve this problem, you must first stop the SpamAssassin service, possibly by deactivating the service in the Windows Service Control.
Then you have to move or rename the following files:
These are the old configuration files that cause a problem when converting to a new format.
In addition, the "SpamAssassinServiceController.config" file should be deleted as this was probably created with incorrect values.
This file will then be created again by SpamAssassin the next time it is started.
If you now restart the SpamAssassin service, it should work again without any problems.
Please install the latest available version on the old system. Create a backup of the settings ("Configuration"->"Export settings..."). Now install the trial version on the new system and import the settings ("Configuration"->"Import settings...").
As soon as you like to deactivate the old server, you may uninstall SmartPOP2Exchange and install the full version on the new system. The settings are not changed by installing the full version.
One source which may cause this problem are the ClamAV mirror servers. To solve the problem, please delete the following file:
"URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked."
URIBL provides public lookups over DNS for low volume usage. If you spam check a large amount of email, or you use a shared DNS platform for resolution, you may receive a response saying the query was refused. That said, Public DNS providers such as OpenDNS or Google Public DNS are effected due to the high volume of queries they generate, as are many other internet service providers (ISP) that use caching nameservers for their customer base.
To guarantee full functionality of SpamAssassin, forwarding should be implemented for the following domains:
See: http://www.jam-software.com/spamassassin_in_a_box/online_manual/EN/configuredns.html for more information.
When using online Exchange Server/Office 365 you need enter the SMTP server name of your online Exchange Server.
This is not "smtp.office365.com".
For a domain like "myDomain.com" the server name is usually composed like "myDomain-com.mail.protection.outlook.com".
To get the correct SMTP server address you need to do a lookup for the registered MX server.
The SMTP server you get for your domain MX lookup has to be used as SMTP server in the SMTP setting of your SmartPOP2Exchange account.
Keep using port 25 and do not use authentication.
Additionally you should add the externally visible IP address of the server running SmartPOP2Exchange as accepted IP in the connection filter settings of your online Exchange Server.
Please first have a look at FAQ in the help of SmartPOP2Exchange.
In case of using BCC there is definitely a loss of mails for server with the upper described behavior. BCC recipients are not stored in the header of a mail (thats the sense of BCC).
So no software is able to replicate mails for BCC recipients.
You see, this is no bug. Its simply impossible if the pop3 server has this wrong behaviour.
In general we do not recommend to use catch-all accounts because of this issue.
In the manual of SmartPOP2Exchange you can this about your question: Q: I want to leave all messages on my POP3account in order to use as a backup. Is it possible?
A: No this isn 't possible. We do not recommendthis setup, because a POP3 is usually not designed to hold large amounts ofmails and can get extremely slow. However you can use the rules engine ofSmartPOP2Exchange V6 to send a copy of every incoming message to any emailaddress you want. So maybe you can create a "backup" Exchange accountand store your messages there. For leaving mails on server the IMAP protocolshould be used. IMAP is also supported by SmartPOP2Exchange.