Knowledgebase

During your maintenance period, older versions are located at Downloads -> Older versions in the customer area, if you are logged in to your customer account.

You should be able to find the installation files and keys of the two last major versions there.

Yes, this option is available in the Enterprise Edition of SEPA Transfer.

Unfortunately, the Small Business Edition does not offer this function.

When sending bookings to the bank, there is a checkbox in the Export dialog "List bookings on the account statement individually".

However, some banks ignore this flag. The only workaround is to send all bookings individually. Please note that this may incur higher booking costs than for a collector and that you will need a TAN for each booking.

SEPA-Transfer supports you in this if you set the option "Maximum number of postings for SEPA export" at the bottom of the "Advanced" page of the settings dialog to "1". This option is also only available in the Enterprise Edition.

Owners of the Small Business Edition can purchase an upgrade to the Enterprise Edition at a reduced price in our customer area.

According to the SEPA standard, the execution date 01.01.1999 for credit transfers means "earliest possible date" (formally "non-terminated credit transfer") and is always used by SEPA-Transfer if the execution date is the respective today's date.

If you specify a future date, SEPA-Transfer exports a "scheduled transfer". This contains the date as specified.

Some banks and other programmes do not accept that standard. In that case you would please have to switch to the Enterprise Edition:

In the Enterprise Edition of SEPA-Transfer, there is an option to influence this behavior in the settings under "Advanced". In the "Bank specific settings" section, check the "Execution date of non-terminated SEPA transfers is the current day instead of 01.01.1999" to always use the date you set in SEPA transfers.

Yes, there are two ways to use preconfigured import settings with SEPA-Transfer:

1. The command line call "-Command Import -[SEPA|FILE|DTA|DB] <File path>" use the last used import settings for files to be imported, depending on the file path.

For more information, please refer to the "Quick Import" section in the "Import Wizard" subchapter of the "Importing Data" chapter in the manual

2. with the command line call "-Command Import -ImportSettings <File path>" you can reuse an import setting configured via the GUI.

In order to create such an import setting, you must first import the desired file using the graphical interface, but on the last page of the import wizard, instead of closing the dialog, press the key combination Ctrl+S. This opens a dialog to save an import setting to an XML file.

For more information, please refer to the manual under the keyword "Advanced: Save import settings for command line import" in the "Import Wizard" subchapter in the "Importing Data" chapter, as well as in the "Command Line Parameters" subchapter in the "Command Line" chapter.

First make sure that you have the installation file of your SEPA-Transfer version and your personal license key. Both are available within your maintenance or subscription in our customer area.

If possible, the same version should be installed on both systems. Use "Help > Check for Updates" to install the latest version.

Since version 11.7, SEPA-Transfer is a 64-bit application. On some systems, the 64-bit MS Access driver is downloaded and installed once in the background during installation.

On the old computer, export the database under "File" to a network drive or USB stick. On the new computer, install SEPA Transfer, and when asked if you want to use an existing database, select the previously exported file.

An exported database can also be restored at any time in the "File" menu.

You can also install our demo version on the new system and put it into operation with the above steps. After uninstalling the old installation, you can then activate the demo version on the new system.

Yes, SEPA-Transfer supports bank accounts from all SEPA countries. However, only the Euro is supported as a currency.

The following features are limited to German accounts:

• online banking
• importing of DTA files
• reading Girocards and V-Pay-Cards

The user interface is available in German and English.

Yes, SEPA-Transfer offers a user interface in English or German. You can select the language at the beginning of the installation.

Yes, you can simply enter the license key in the software to activate the full version.

Log in to the Customer Area using your login name and password.

Then open the Downloads page. There you can download your software immediately after finishing your order and also find your license key.

For the Small Business Edition and the Enterprise Edition there is only one installation file; the edition is recognized by the license key.

We are sorry, but our products can be run on Windows systems only. We do not yet provide a Mac version.