FAQ & Knowledge Base

Welcome to our Knowledge Base. Search or browse through the topics below to find answers to your questions.

Categories: UltraSearch | Show all categories

You are most likely using an outdated version of the software.
Please download the current version via 'Help > Check for Update...'.

You are most likely using an outdated version of the software.
Please download the current version via 'Help > Check for Update...'.

In order to quickly find files and folders on your hard drive, UltraSearch directly accesses the Master File Table of local NTFS partitions. Administrator rights are needed for this. As a consequence the User Account Control (UAC) is displayed. You can skip this dialog by disabling Skip User Account Control Warning via Options > Application.

If you want to search for file content, use the prefix cont: or content: , for example:
to search all files with the word "license" in its content.

If you prefer to use separate input fields for entering file contents as in earlier UltraSearch versions, you can also use the Query Composer on the 'Start' or 'Search' tab.

The full text search is time-consuming. It is therefore recommended to use additional search criteria like file name or file extension.

You can start UltraSearch directly with the operating system via 'Options > Application > Launch at Windows startup'. UltraSearch is then always available from the notification area on the right side of the taskbar.

The key combination 'Ctrl + Shift + U' can bring UltraSearch to the foreground at lightning speed and you can start your search without delay. You can change the key combination for launching UltraSearch at any time under 'Options > Application > Select hotkey'.

Yes. The dark mode can be activated via 'Options> Application> Appearance'.

This is a known issue with Windows' preinstalled PDF file handler in combination with certain PDF files.

In order to be able to read the content of certain files, our software uses file handlers that are registered in Windows. Unfortunately, there seems to be an issue with Microsoft's PDF file handler, which causes this behavior in rare cases.

The same technology is also used by Windows' File Explorer (you could reproduce this issue in File Explorer as well). What you can do as a workaround is to install a different, third party file handler for PDF files, such as the one from Adobe.

UltraSearch Free for Windows 7 is no longer linked on our website, but V3.1 compatible with Windows 7 can be downloaded as 64Bit and 32Bit version. Older versions are not available from JAM Software.

This is a known error that has been resolved already, but it requires downloading a new installer. You can find it linked in this FAQ entry: https://knowledgebase.jam-software.com/7670

There are different reasons why a search path cannot be accessed.

  • The folder does not exist or has been renamed.
  • The current user does not have access rights to the folder.
  • The folder is located on a network drive that is currently not available.
  • The folder is on a portable drive or USB stick that is not plugged in.

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