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Knowledge Base UltraSearch


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Why does UltraSearch use so much memory (RAM)?

For fast search results UltraSearch does not use an index but uses the working memory (RAM) to store the file information. Depending on the number of files and folders on your hard drive, this can be several hundred MB. In order to keep the amount of RAM required as small as possible, please select only the drives or folders you want to search in the drive list. If you deselect a drive, the file information for this drive will be deleted directly from the working memory.

Is there also a portable version available that can be run from a USB stick?

The full version of UltraSearch Professional offers the possibility to create your own portable version. To do this, UltraSearch Professional must first be installed on a PC. Then start UltraSearch Professional and select "Options > Create portable installation".
You can find further information in the UltraSearch Help in the chapter "Installation".

For the freeware UltraSearch Free we offer the portable version as a zip file for download on our website.

Why is the error message 'The path format is not supported.' shown?

UltraSearch does not support relative paths in the drive list. Specified paths must be clearly related to a drive, for example
'C:\Users\Default\Downloads' rather than 'Downloads'.  

How can I move the UltraSearch settings to a new PC?

In order to move the UltraSewarch settings to a new PC, please open the '%appdata%\Jam Software' folder and copy the subfolder 'UltraSearch' to the corresponding folder on the new PC. If the '%appdata%' folder on the new PC does not contain a subfolder called 'Jam Software', please create it manually.

Searching for file content is very slow. Is it possible to speed up this process?

Searching for file content can be slow, because the whole content of a file has to be analyzed. In order to speed up this process, the content search should be further restricted by additional search criteria like 'file name' or 'file type'.

Why is my USB stick / my SD card not displayed in the drive list of UltraSearch ?

!!! The upcoming version 3.0 finally offers Fat32 support !!!

Current version 2.3.2:

Your USB stick / SD card must be NTFS formatted in order to be searched by UltraSearch. Fat32 formatted or differently formatted drives cannot be searched. The file system of your drive can be displayed by right clicking on the drive and selecting 'Properties > General'. If your drive is not NTFS formatted, you can for example backup your files elsewhere, then format the drive to NTFS and restore the data from the backup. UltraSearch is now able to browse the drive.

Note: Please note that some digital cameras or TVs does not recognize NTFS formatted USB sticks or SD cards!

Why is the User Account Control shown when I start UltraSearch? Can I prevent the program from displaying the User Account Control?

In order to find files and folders quickly on your hard drive, UltraSearch directly accesses the MFT (Master File Table) of local NTFS partitions. Administrator privileges are needed for this. As a consequence the User Account Control (UAC) is displayed. You can skip this dialog by disabling 'Skip User Account Control Warnung' via 'Options > Application'.

Why is the error message 'Network drives are not supported.' shown? How can I search network drives?

!!! The upcoming version 3.0 finally offers network support !!!

Current version 2.3.2:

UltraSearch accesses the MFT (Master File Table) of local NTFS partitions to find files and folders on your hard disk. This makes it impossible to search network drives. If you want to search a network, we recommend our disk space manager TreeSize. The TreeSize File Search is even more versatile than UltraSearch. It can access NTFS drives as well as FAT32 drives and it searches entire servers or networks. In addition, it offers several predefined searches, e.g. for temporary and duplicate files. Found files can be moved or deleted.