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Knowledge Base SEPA-Transfer


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Where can I download my software?

Log in to the "Customers Area", using your login name and password.
Please follow the link "Downloads / Updates" in the left hand menu named "Customers Area".
There you can download your software immediately after finishing your order.

How do I move an existing installation to a new computer?

First make sure that you have the installation file of the SEPA-Transfer full version and your personal installation key. Both are available within your maintenance time in our customer area: https://www.jam-software.com/customers/

On the old computer, export the database under "File" to a network drive or USB stick. On the new computer, install SEPA Transfer, and when asked if you want to use an existing database, select the previously exported file.

An exported database can also be restored at any time in the "File" menu.

You can also install our demo version on the new system and put it into operation with the above steps, but after 30 days you must install the full version over it.

Is it possible to import DTA files from Germany, Austria and Switzerland?

SEPA-Transfer can import DTA files that match the standard used in Germany by 2016. Other formats are not supported.

I own a bank account at a European bank. Can I use SEPA-Transfer with this account?

Yes, SEPA-Transfer supports bank accounts from all SEPA countries. All European currencies are supported.

The following features are limited to German accounts with Euro as currency:

  • online banking
  • converting an old account number into an IBAN
  • importing and exporting DTA files
  • reading Girocards and V-Pay-Cards

The user interface is only available in German.

Is there an English version of SEPA-Transfer?

No, SEPA-Transfer is currently only available in German.