Is there a way to show collective transfers and collective direct debits individually on the account statement?
Yes, in the Enterpise Edition of SEPA-Transfer, you have that option.
When sending bookings to the bank, there is a checkbox "Do not consolidate" in the SEPA Transfer dialogue. If this is ticked, a flag called "batch booking" is written into the SEPA file, which instructs the bank to show all bookings of the collector individually on the account statement.
However, some banks ignore this flag, including many Volksbank branches as well as GLS Bank, which has its data centre operated by Fiducia.
The only workaround is to send all bookings individually. Please note that this may incur higher booking costs than for a collector and that you need a TAN for each booking.
SEPA-Transfer can make things easier if you set the option "Maximum number of bookings for SEPA export" at the very bottom of the "Advanced" page of the settings dialogue to "1". This option is also only available in the Enterprise Edition.
Owners of the Small Business Edition can purchase an upgrade to the Enterprise Edition at a reduced price in our customer area.