Log in to the Customer Area, using your login name and password. Please follow the link Licenses in the left hand menu at your "Avatar".
Here you will find all your licences and within your maintenance period (in case of a perpetual license), you can also - if available - update to a new version here and view your licence keys, or otherwise purchase an extension of your maintenance period.
A perpetual license enables the continued use of the software. It includes 12 months of free maintenance. During this period, you will receive free updates and support.
After every maintenance period, you can choose to renew your maintenance for 12 months at a reduced price (within the first 3 months of expiry) to maintain the above benefits.
Tip: To avoid missing a renewal, you can also activate the automatic renewal option.
A subscription provides access to the software, including updates and support, for the duration of the subscription. Once the subscription is cancelled and has expired, the software can no longer be used.
A subscription can be cancelled at any time, but you will retain access to the software for the paid duration.
Log in to the "Customers Area", using your login name and password.
Please follow the link "Orders" in the left hand menu named "Customers Area". Here you will find a list of your orders. You can see the status of each order and may print your invoice or the completed order form for an order (This option is available only if your order is not yet in process).
Log in to the Customer Area using your Customer Id/Username and your password. Please follow the link End Customers/Updates in the right hand menu named Customer Area.
Here you'll find a list that shows all your end customers. Please click on the pencil symbol in the column "Edit" in order to see the complete data or to edit the respective end customer.
You did not find what you were looking for? Please contact us so we can provide an answer to your question.
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