FAQs & Knowledge Base

Welcome to our Knowledge Base. Search or browse through the topics below to find answers to your questions.

Categories: TreeSize | Show all categories

By default customers will be informed about new updates by email, unless this feature was deactivated in the personal settings of our customer's area. In addition to that, TreeSize regularly checks if there is an update available and notifies you about.

To activate the "Drives List" in the bottom left corner of TreeSize again, please click the "View" tab and ensure "Drive List" is checked in the "Show or hide" group.

Note: The Drive List features its own ribbon tab that becomes visible and active as soon as the Drive List was clicked. The ribbon tab provides various options that are directly related to the Drive List.

First ensure that you have the installer for the full version and your installation key. Both are available within your maintenance period in our customer area.

You can now uninstall our software on your old computer and install it on your new computer. An explcit license deactivation is not necessary.

If you would like to move your user settings from your old computer to your new computer as well, please open the application (File) menu of TreeSize and open the sub menu of the "Options" dialog (small arrow to the right). In the sub menu, please select "Export". A dialog will open that lets you chose a target destination for the TreeSize settings file.

After copying the settings file to the new computer, open TreeSize and open the options sub menu again. Now click "Import" and select the settings file.

You can do this with the command line switch "/DATE"

This switch will add the current date to all file names occurring after it on the command line. This is useful if you want to do scans regularly every night or every weekend. If you want the date included in all filenames, then /DATE should be your first command line option. The following example will scan the network path \host\share and save the result to a file like C:\scans\name_03-12-20_1550.xls:

tsizepro.exe /DATE /EXCEL "C:\scans\name.xls" "\host\share"

Use "Help > Check for update" to find out if thereis a newer versions available and to install it.

You can download new versions within your maintenance period for free. If your maintenance expired you can renew it also in our customer area.