Knowledgebase

TreeSize runs in a Citrix environment, there are currently no known problems. Please note that you need one license for each Citrix client in which TreeSize can be started.

Yes, TreeSize can be installed on a cluster. It is not cluster aware, but does not need to be. If you obtain a license for each server and install TreeSize on all machines of the cluster, then you will have TreeSize available at any time on any server of the cluster.Our product SpaceObServer has more advanced cluster support.

This folder is part of the Windows System Restore. You shouldn't delete any files in this folder manually. Its size can be reduced by changing the appropriate setting in the "System" applet of the Windows Control Panel. Windows Vista only allows to turn off the System Restore here. The space used by this service can only be reduced using the Windows command line utility vssadmin.

You can apply a filter for a scan in the Options by adding patterns such as *.bmp as include filter. A second possibility is to enable the "Create Statistics on File Extensions" feature in the Options. This will provide a detailed statistics for the file types in each sub-tree on the "Extensions" tab and you will be able to limit the values in the directory tree to one file type. A third possibility is to use the Custom File Search of the File Search Module of TreeSize. Our product SpaceObServer has extended and more flexible reporting features if needed.

Yes, please see chapter "Installation".

Please make sure that the option "Create Statistics on File Owners" is activated in the Options of TreeSize. After the scan is finished please right-click on this user on the "Users" tab and choose "Limit to this user" from the context menu. You may also use the Custom File Search to search files of certain users.

You can specify the startup behaviour of TreeSize in the Options dialog. Or you can simply create a shortcut to treesize.exe on your desktop or the Start menu and add those drives and folders to the command line, separated with a space character.

Yes, in the Professional Edition you can use UNC names like "\\SERVERNAME\Share" to access a network drive by entering them in the drive combo box on the top of the main window. You can also use UNC names on the command line.

The free space is added to the pie chart if the root of the scanned drive is selected and the according option is activated in the context menu of the pie chart. In other situations (e.g. if a sub-folder is selected or the "Number of files" mode is active), it doesn't make sense to add the free space because the relationship between the free space and the other values displayed is wrong.

In the context menu of the topmost folder you may choose to hide folders below a certain size. To achieve this, right-click on the topmost icon (or use the "Expand" button on the ribbon bar), select "Expand > Hide Folders smaller than: XX MB".