Knowledgebase

TreeSize uses the separator that is defined in your system's regional settings, by default. You can either change your regional settings, or change the setting under "Home > Options > Export > CSV > List separator"

Please go to "Tools > Options > Export", select your export type and activate the options "Include single files in export" and "Export the full directory branch" are activated. You may also consider using the TreeSize File Search to list all or some files of a directory branch. These lists can be exported as well, e.g. to Excel files.

Please make sure that the option "Tools > Options > Scan > General > Create statistics for file owner" is activated. Scan the folder in question. Go to the "Users" tab in the right pane, right-click on a user and select "Show files of this user". The list will be compiled and can be exported in various formats.

Under "Tools > Options > Export > Printer" you may choose the columns included in a printed report. They will also be used for scheduled scans as long as they are started under the same user account.

The history data can exported or imported on the "History" ribbon bar. This data is stored in the file named ScanHistory.xml which is stored in you user profile directory under "%AppData%\JAM Software\TreeSize"

TreeSize runs in a Citrix environment, there are currently no known problems. Please note that you need one license for each Citrix client in which TreeSize can be started.

Yes, TreeSize can be installed on a cluster. It is not cluster aware, but does not need to be. If you obtain a license for each server and install TreeSize on all machines of the cluster, then you will have TreeSize available at any time on any server of the cluster.Our product SpaceObServer has more advanced cluster support.

This folder is part of the Windows System Restore. You shouldn't delete any files in this folder manually. Its size can be reduced by changing the appropriate setting in the "System" applet of the Windows Control Panel. Windows Vista only allows to turn off the System Restore here. The space used by this service can only be reduced using the Windows command line utility vssadmin.

You can apply a filter for a scan in the Options by adding patterns such as *.bmp as include filter. A second possibility is to enable the "Create Statistics on File Extensions" feature in the Options. This will provide a detailed statistics for the file types in each sub-tree on the "Extensions" tab and you will be able to limit the values in the directory tree to one file type. A third possibility is to use the Custom File Search of the File Search Module of TreeSize. Our product SpaceObServer has extended and more flexible reporting features if needed.

Yes, please see chapter "Installation".