Knowledgebase

To see the total size of all duplicate files, mark all entries in the 'Duplicate Files ' list (Ctrl-A). The total size of all the files is then shown in the status bar.
Note: This is the size of all the files shown in this list, so there are also the original files included.

"Access Denied" errors are most likely related to a configuration issue of the scan permissions. Please note that by default scans are executed in the context of the user account used as login for the SpaceObServer scan service ("SpaceObServer Agent"). Please ensure that this user has read permissions on the share you want to scan. In case the "local system" user is used, you may not have sufficient access permissions to network shares (See: "How can I switch the login..."). If you want to use a different user for scanning you can configure this account in the "Configure Scans" dialog.

SpaceObServer can scan server shares remotely via UNC convention or mapped drives. So, there is no need to install it directly on the file server you want to monitor.