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FAQs & Knowledge Base

Welcome to our Knowledge Base. Search or browse through the topics below to find answers to your questions.

Categories: SmartPOP2Exchange | Show all categories

All necessary settings for SmartPOP2Exchange can be exported and imported again. Simply export the settings on the old system and import them on the new system.

If you really don 't need/use the SpamAssassin of SmartPOP2Exchange (or the Exchange ServerToolbox if installed also) then you simply can stop the " SpamdServiceControl" server in windows services and set its start type to manual.

"Client was not authenticated" means you either need to enter a username andpassword in the SMTP options for that account, you useport 587 (Client Receive Connector) or you allow anonymous access as suggested in the help of SmartPOP2Exchange.

This error regarding to your SMTP server points to problems with your DNS server/DC:
You may enter the IP address of the SMTP server instead of the name.