Knowledge Base


Hello and welcome to our Knowledge Base. Our experts provide answers to the most frequently asked questions of our customers. Start your information search here to find your answer quickly and easily.
Please enter your query or select one of the above categories.

All entries

I got the Errormessage: "LoadLibrary failed with error 1114: A dynamic link library (DLL) Initialization routine failed." What can I do?

Please Check your system Settings.Open Power Settings under Control Panel -> All Controll Panel Items -> Power Options.Click "Change plan settings".You'll find "Change advaced power settings".

Search for "Swichtable Dynamic Graphics" in the "Power Options" dialog and change the "Global Settings", "On battery" and "Plugged in" to "Maximize performance"

Now both, HeavyLoad and other programs which have the same problem shoud work again.

Also make sure you have the latest drivers installed for your graphics cards.

Rendering 3D Graphics is not supported on this system.

Please make sure that the latest drivers for your graphic card have been installed and that the program is not running on a virtual machine or via remote session.