FAQs & Knowledge Base

Welcome to our Knowledge Base. Search or browse through the topics below to find answers to your questions.

Categories: Exchange Server Toolbox | Show all categories

Question / Problem

How can I remove Exchange Server Toolbox from the email processing chain?

Answer / Solution

You have two options to remove Exchange Server Toolbox from the email processing chain. Either uninstall the Exchange Server Toolbox or use these two commands in the Exchange Management Shell:

  • Disable-TransportAgent "Exchange Server Toolbox Processing Smtp Agent".
  • Disable-TransportAgent "Exchange Server Toolbox Processing Routing Agent

After that restart the MSExchangeTransport service. To enable processing again, use the same commands and swap the beginning with "Enable-TransportAgent [...] ". With "Get-TransportAgent [...]" you can check the current status.

Here you can find more information to check if your Exchange Server is responsible for problems.