Knowledgebase

Answer / Solution

1. Login with a Windows account which is member of the Web Access´s admin role.
2. Start the SpaceObServer Web Access admin page in the browser.
3. You can type http://yourhostname/admin in your browser or use the link 'Administration' on the top right.
4. In the admin backend select the tab 'Debug Logs' and press the button 'Enable'.
5. Use the menu entry 'Application' on the top right to go to the main application.
6. Now execute the steps that causes a problem and you want to log.
7. When you are finished, then please use the entry 'Administration' on the top right to go back to the administration page.
8. Select the tab 'Debug Logs' and press the button 'Disable'.
9. After that, please enter your email address and press 'Send File' to send the debug log files to our support.