Knowledgebase

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Licenses and user

Question / Problem

How can I transfer a license to another user?

Answer / Solution

When a user logs in the SpaceObServer Web Access, a license slot is used up. When this happens, the license cannot be removed from the user except in certain circumstances: One, the user has been removed from the Active Directory. Two, the user has not used the SpaceObServer Web Access for the last 30 days. Is one of these exceptions fulfilled, then the user can be deleted in the administrator backend in the tab 'Licenses'. After deletion, the license can be used by another user.

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