Exchange Server Toolbox does not process mails
Question / Problem
I have installed the Exchange Server Toolbox but it does not register any emails.
Answer / Solution
If the Exchange Server Toolbox does not see any emails, it is usually because the Exchange Agents are having a problem (assuming the service is running normally and there are no errors in the Event Viewer).
The first thing to check is whether the Exchange Server Toolbox agents are installed:
- Open the Exchange Management Shell
- Enter the command "Get-TransportAgent"
- There should be a list on which 2 Exchange Server Toolbox agents appear
- If that is not the case the easiest way is to reinstall the program
- If reinstalling does not fix this issue you can try to install the agents manually:
- Open a command prompt with admin rights
- Run "C:\Program Files (x86)\JAM Software\Exchange Server Toolbox\bin\Jam.EST.Exchange.Agent.exe" /install (Pre 6.0 ESTAgentNet4.exe /install)