CatchAll CC Problem
Question / Problem
When a message is sent to several users, only the first user receives the mail.
For example: a message is sent to a@a.com, b@a.com and c@a.com, but only a@a.com gets the mail.
The user has only 1 POP3/IMAP mailbox and catch all is active. What can I do?
Answer / Solution
Normally 3 mail messages are generated by the originating mail server and should finally reach the POP3/IMAP catch-all account.
But we have seen a few cases in which the receiving mail server deleted subsequent mail messages and kept only the first message in the catch-all account.
This behavior is incorrect for catch-all accounts, as these mail messages have different entries in the Envelope-To: header line.
Since version 6.1 of SmartPOP2Exchange there is an option for catch-all accounts on servers with such an incorrect behavior. This option replicates mail messages for each recipient of the TO and CC header field.
Of course this problem can also be solved by creating individual POP3/IMAP accounts for the active email addresses.