Catch all special attention
Question / Problem
Do I need to pay attention on anything special when using catch-all accounts?
Answer / Solution
Yes, using catch-all account may cause messages to get lost!
This is not a problem of SmartPOP2Exchange its a problem of catch-all accounts in general.
Example:
A customer sends a mail with his own address in the TO field (TO: self@customer.com) und with two users of your company in the BCC field (BCC: a@company.com; b@company.com).
The message it self does not contain the address a@company.com or b@company.com because of using the BCC field. This recipient information is only provided through the SMTP protocol on sending. After this mail arrives at POP3 mailbox those recipient information regarding to the company is lost. When then SmartPOP2Exchange retrieves that message from the POP3 account it is not possible to determine to how many recipients or to which user it was send. So such a message can only be forwarded to a fallback-adress.