Knowledgebase

Do I need to open any additional ports for the integrated SpamAssassin?

In case the required ports are not open, SpamAssassin scans will take much more time - which may cause a timeout.

The integrated SpamAssassin uses DNS (target port 53, TCP and UDP) for blacklist (RBL) requests. You also need to allow requests to target port 2703 (TCP) for Razor2. Otherwise spam scans may last longer than a minute. Alternatively, you may disable Razor2:

Create a CF file like "XMySettings.cf" (text files) and put "score RAZOR2_CHECK 0" in it.
Put this file in "C:\ProgramData\JAM Software\spamdService\sa-config\"

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Is it possible to activate the trial version with my license key?

Most trial/demo versions of our products support the activation with a valid license key and then unlock all the features of the full version.

Alternatively, you can always install the full version over the existing trial version, your settings from the trial version will be taken over unchanged.

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Is there anyway I can get the documentation for your products to assess their capabilities without installing them?

All our products to have their manual online.

Exchange Server Toolbox:
https://manuals.jam-software.de/exchange_server_toolbox/EN/

SmartPOP2Exchange:
https://manuals.jam-software.de/smartpop2exchange/EN/

SpamAssassin in a Box:
https://manuals.jam-software.com/spamassassin_in_a_box/EN/

SpamAssassin for Windows:
https://manuals.jam-software.de/spamassassin/EN/

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