FAQs & Knowledge Base

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Open the "Microsoft SQL Server Management Studio" and create a new login at "Security > Logins" (right click > "New Login"). You can now decide to choose "SQL Server Authentication" (recommended) or "Windows Authentication" on the page "General" of the shown dialog:

1. "SQL Server Authentication": Enter a new "Login name" and a secure "Password" for the new account. Also deactivate the option "Enforce password expiration".
2. "Windows Authentication": Enter an existing user account from your "Active Directory" as "Login name". You can use the button "Search" beside the edit field.
In both cases: Choose your SpaceObServer Database as "Default database". On the page "User Mapping": Check-mark the SpaceObServer database and add the database role "db_owner".
Note: To allow the access via "SQL Server Authentication" you need to choose "SQL Server and Windows Authentication mode" as "Server authentication" on the "Security" page of your SQL Server properties (right click on the SQL server > "Properties").

Unfortunately,the Netware Client for Windows provides no information about compression rateor file ownership to the regular Windows API. So developers for Netware have toadd a special support functionality. We will provide this functionality in alater version of SpaceObServer. All the other functions are availableon Netware drives, too.

To see the total size of all duplicate files, mark all entries in the 'Duplicate Files ' list (Ctrl-A). The total size of all the files is then shown in the status bar.
Note: This is the size of all the files shown in this list, so there are also the original files included.

"Access Denied" errors are most likely related to a configuration issue of the scan permissions. Please note that by default scans are executed in the context of the user account used as login for the SpaceObServer scan service ("SpaceObServer Agent"). Please ensure that this user has read permissions on the share you want to scan. In case the "local system" user is used, you may not have sufficient access permissions to network shares (See: "How can I switch the login..."). If you want to use a different user for scanning you can configure this account in the "Configure Scans" dialog.

SpaceObServer can scan server shares remotely via UNC convention or mapped drives. So, there is no need to install it directly on the file server you want to monitor.