Improve readability of mail exports in plain text format
Question / Problem
When sending a report by email with the email body set to text, the report is difficult to read because the formatting is broken.
Answer / Solution
To improve the readability of the report, we recommend using a monospace font such as 'Courier New'.
The font can be changed in Outlook as follows:
Classic Outlook:
1. On the File tab, choose Options > Mail.
2. Under Compose messages, choose 'Stationery and Fonts'.
3. On the Personal Stationery tab, under "Composing and reading plain text messages", choose font.
New Outlook:
1. On the View tab, select 'View settings'.
2. Select Email, then Compose and reply.
3. Set the mail format to 'Text' and choose a monospace font.