FAQs & Knowledge Base

Welcome to our Knowledge Base. Search or browse through the topics below to find answers to your questions.

Categories: TreeSize | Show all categories

Installation fails because the drive or path could not be found

Question / Problem

I'm trying to install TreeSize, but the installer stops with a message "The drive or UNC path does not exist."

Answer / Solution

This can happen, if TreeSize has been installed on the system before, but on a partition that no longer exists.

To resolve this issue, please start the installer from a command line (or a Win+R-run prompt) with an additional parameter /DIR="C:\Program Files\JAM Software\TreeSize"