FAQ & Knowledge Base

Welcome to our Knowledge Base. Search or browse through the topics below to find answers to your questions.

Categories: SpaceObServer | Main Program | Show all categories

The information that SpaceObServer reports seems to be corrupted. Is there anything I can do?

Question / Problem

The information that SpaceObServer reports seems to be incorrect. What can I do?

Answer / Solution

Open the Configure Scans dialog ("Scan > Configure Scans") and choose "Check Data Consistency" on the tab "Expert Settings" for the relevant scan. This option will check and correct the database consistency of the selected scans. The operation could take some time. In the meantime there will be "Check data consistency" shown in the status field. You must not terminate SpaceObServer while this operation is performing. Please execute an update scan after the operation is done. In case the update scan did not resolve the problem, please contact us.