We don’t use marketing cookies. Functional cookies ensure a smooth performance of our website. If you continue to use our services, you agree to the use of cookies. Data protection at JAM OK

FAQs & Knowledge Base

Welcome to our Knowledge Base. Search or browse through the topics below to find answers to your questions.

Categories: SmartPOP2Exchange | Exchange Server Toolbox | Show all categories

Question / Problem

ClamAV does no longer update its signatures. Even starting freshclam.exe manually fails.

Answer / Solution

One source which may cause this problem are the ClamAV mirror servers. To solve the problem, please delete the following file:

C:\ProgramData\JAM Software\ClamAV\mirrors.dat

Another problem might be caused by the Windows Defender. Add the following paths to the exclusions:

C:\ProgramData\JAM Software\ClamAVInABox\SignaturesC:\Program Files (x86)\Common Files\JAMSoftware\ClamAVInABox\sanesecuritydbtemp